The Telic charter

Our values drive our development

Values are at the heart of any successful business.  They drive success and unite teams.  Anyone can talk about values, but we’ve ensured that they were developed by our team for them specifically.

Of course, words are just words until they are taken and driven into tangible action.  We’ve taken this course, we’ve interrogated each value and asked ourselves: “What can we do to bring this to life and ensure that we live our best life every day?”

We believe that it’s the small things that come out of bigger ideas that really matter.

We are a team

We are nothing without a great team.

We thrive and enjoy what we do and have full trust in one another. It ensures that the business succeeds as we grow together and delivers the best in client service. 

We are a team

We are nothing without a great team.

We thrive and enjoy what we do and have full trust in one another. It ensures that the business succeeds as we grow together and delivers the best in client service. 

Everyone matters

We all matter, it goes without saying really.

Our clients.  Our team.  Everyone.

We believe it’s not what you are but who you are and the value you bring to the table every day.  Every client has input from the wider team, it brings the best solutions and a variety of perspectives

We share to grow

We share and pass on knowledge. 

We rotate on the same wheel which results in collaborative learning and constant energy in everything we do.  Our service to our clients is totally consistent and joined up, ensuring comprehensive and robust solutions.

We show up

We show up and bring our best selves.

We are passionate and hard-working and keen to constantly improve.

This means we are always looking for the wins.  We focus our efforts and are 100% committed to our clients’ best interests 

Never stand still

We never stand still, our progress is a journey of small wins, which keep us moving forward together.

We look for constant improvements (no matter how small) so that the service to our clients evolves and grows.

Make a positive impact

We want to make a positive impact on the future.

It’s the little things that we do that can make a big difference every day.  We want our clients to be glad that they chose us.  In doing so, they’re making a small positive investment themselves.  And that feels good to us all.

Values aren’t enough if they aren’t adhered to every day.  It is our aim to challenge our behaviours against our values, to drive a difference every day.

It sounds simple.  But in reality it’s a constant challenge to our team and our work.